Why Escape Computers?
We’re all about solving problems in a way that works for you. Whether it’s onsite or at a distance, we craft custom, modern solutions that prevent IT troubles from weighing you down. We’re here when – and only when – you need us.
We may specialize in IT, but we’re not robots; we value meaningful client relationships. We want to get to know you and understand the ins and outs of your business so that we can provide customized services that contribute to your success. When we know what makes you tick, we can implement specialized solutions that ease your troubles and optimize your business. With a healthy rapport and transparent communication, anything is possible.
Support On The Scene
Nothing beats an onsite visit, especially when your tech systems aren’t running as smoothly as they should be. No matter where you’re located within Ontario, our team will show up in person to get a handle on the situation and solve problems directly at the source! If your business boasts multiple locations, we’re happy to handle the technical needs of each locale - who doesn’t love a good road trip? Benefit from quick, hands-on problem-solving and no-fuss fixes with our flexible onsite visits.
Zero Pesky Contracts
We understand the headache that comes with a lengthy IT service contract – not to mention the undesirable fees. That’s why we provide services on an as-needed basis; no more, no less. Access timely managed IT services when you need them on a case-by-case basis with no contracts, ever. We’re committed to developing positive, beneficial relationships that provide value for our small business clients, without inflexible contracts or unnecessary commitments.
No Geek Speak
We’re tech experts so you don’t have to be. With that being said, you deserve to know everything that’s happening in your business, IT matters included. We’re fluent in geek-to-English translation! Even though we’re obsessed with all the nitty gritty details of IT problems and the solutions, we keep you in the know and communicate like humans, not computers. You shouldn’t have to wonder what’s going on with your systems, and with Escape Computers, you’ll never be left in the dark.
Escape Computers began with the goal of helping clients escape their IT problems and reach their full potential, unencumbered by technological constraints. We started out small, operating as an internet café and print shop back in 2008. As time went on we expanded our services to include device fixing and computer sales. Eventually, we began implementing home visits – meeting clients on-site to solve their problems at the source. This is where today’s Escape Computers really began to take shape.
We had found our calling. Closing our storefront, we leaned into mobile repair and consulting for small businesses. Our mission is to provide IT help when it’s needed with no strings attached, building relationships and supporting you through the life cycle of your business. We treat clients like family, and we work to ensure that technology doesn’t hold your small business back from achieving your goals.
Here at Escape Computers, we operate based on a set of core values. These values form the foundation for everything we do, from team dynamics and internal processes to client relationships and the quality of our service.
We deliver what we promise, and we only promise what we can deliver. We’re dedicated to honest and trustworthy communication that you can rely on.
We're constantly vigilant, always on the lookout for new ideas to challenge the status quo, and help our clients thrive in the ever-changing modern workplace.
We’re a people-first company that believes that open communication is the basis of trust and mutually beneficial relationships – for clients, partners, and colleagues alike.
The Power of Empowerment
We provide the tools to allow both our clients and team members to grow and flourish. We don’t believe in gatekeeping; we work hard to build an environment where everyone can grow.